The United Bank for Africa (UBA) offers a comprehensive suite of banking services through its *919# USSD code, transforming the way customers interact with their bank.
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This service streamlines banking processes, making them more accessible and user-friendly. Here’s a detailed look at the various services offered under different categories:
*919# USSD Banking Experience
- Overview: UBA’s *919# USSD code allows users to perform a variety of banking transactions conveniently from their mobile phones. This includes opening accounts, transferring funds, buying airtime, paying bills, booking flights, and checking account balances.
Winning Big with *919#
- Airtime Top-Up and Rewards: Customers can top up their airtime and win rewards. By dialing *919#, users can top up airtime for themselves or others. Notably, those who top up N100 and above qualify for weekly airtime rewards, and the top customers can win significant cash prizes. The winners are announced weekly for airtime and monthly for cash rewards.
Account Opening via *919#
- Ease of Account Opening: Opening a UBA account is as simple as dialing *919# from a registered line. This process eliminates the need for queues and paperwork. Additionally, users can earn a high-interest rate on their savings and enjoy a maximum deposit limit of N20,000 per transaction, with a maximum account balance limit of N200,000. There’s also an option to upgrade to higher transaction limits.
Funds Transfer with *919#
- Versatile Money Transfer Options: UBA’s USSD banking allows for easy transfer of funds to UBA accounts, UBA prepaid cards, other banks, microfinance banks, fintechs, and other financial institutions. The process involves dialing specific codes for each transfer type, making it a versatile and convenient option for customers.
Airtime and Data Top-Up
- Convenient Top-Up Services: Customers can top up airtime and data for themselves and others directly from their mobile phones, using specific USSD codes. The daily limit for airtime purchases is N20,000, requiring only PIN authentication for security.
Flight Payment Services
- Hassle-Free Flight Booking: The *919# service offers a unique flight booking feature. Customers can pay for flights by dialing 91912#, inputting their PIN, and following simple steps to select the airline, input flight details, and complete the payment. This service covers various major airlines, providing codes for each one.
Other Transaction Types and Charges
- Diverse Transaction Options: UBA’s USSD banking includes services like bill payments, ATM cardless withdrawals, freezing online transactions, account opening, OTP generation, and more. Each service has a specific USSD code and associated charges, ensuring transparency and ease of use.
Frequently Asked Questions
- Customer Support and Guidance: UBA provides answers to common queries regarding PIN setup/reset, transaction limits, registration requirements, and charges for new enrollees. This ensures customers are well-informed and can troubleshoot basic issues independently.
In conclusion, UBA’s *919# USSD banking is a comprehensive, convenient, and user-friendly platform, providing a wide range of banking services at the fingertips of customers. It reflects UBA’s commitment to leveraging technology to enhance the banking experience, ensuring accessibility and efficiency in everyday financial transactions.