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How to Check CRB Status: Staying on Top of Your Credit Health

How to Check CRB Status: Staying on Top of Your Credit Health

Maintaining good credit health is crucial, and checking your CRB status in Kenya has been simplified through various licensed CRB companies.

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Here’s a comprehensive guide on how to check your CRB status with Metropol, TransUnion, and CreditInfo:

Introduction

In Kenya, checking your CRB (Credit Reference Bureau) status is essential to understand your credit health. This is particularly important for individuals dealing with creditors, employers, or money-lending institutions.

Checking CRB Status with Metropol CRB

Metropol CRB, established in Kenya in 1996 and licensed by the Central Bank of Kenya, offers easy access to your credit data. You can check your CRB status through their website, the Metropol Crystobol app, or by dialing *433#. The process includes paying a fee of Ksh 50 to their Paybill number 220388, using your National ID number as the account number. After payment, you’ll receive an SMS with your unique PIN details, a reference number, and a link to your CRB status​​​​​​.

Metropol CRB Contacts:

Checking CRB Status with TransUnion

TransUnion makes it easy to obtain real-time, accurate credit information. You can check your CRB status by texting your full name to 21272 and paying a one-off fee of KSh 50 to their Paybill number 212121. Use your National ID number as the account number. Alternatively, you can use the TransUnion Nipashe App for a more interactive experience. The app allows you to request a clearance certificate or credit report for a fee of Ksh 2,200​​​​.

TransUnion CRB Contacts:

Checking CRB Status with CreditInfo

CreditInfo CRB provides a straightforward way to check your credit status. Visit their website and fill out the Credit Report Application form. Choose between a personal or company credit report application. CreditInfo issues a Clearance Certificate for positive credit reports and a Credit Status Certificate for negative ones​​​​.

CreditInfo CRB Contacts:

Additional Information
  • Registration Requirement: Before checking your CRB status, you need to register with at least one of the CRB bodies licensed by the Central Bank of Kenya. It is advisable to register with all three CRB companies​​.
  • Fees: There is a small fee for accessing your CRB status with these companies. Metropol, CreditInfo, TransUnion, and other CRB companies charge a fee payable through M-Pesa​​.
  • Time for Removal from CRB: It takes one to three business days to receive a CRB Clearance Certificate once you’ve cleared outstanding loans​​.

This guide provides a detailed understanding of how to check your CRB status in Kenya, ensuring you stay informed about your credit health.

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