Flipkart Customer Care Number: Flipkart is one of the largest e-commerce companies in India, founded in 2007 by Sachin Bansal and Binny Bansal. The company is headquartered in Bengaluru, India, and offers a wide range of products, including electronics, appliances, clothing, and more, through its online marketplace platform.
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Flipkart has a large customer base in India and has been instrumental in driving the growth of e-commerce in the country. The company offers a range of services to its customers, including easy returns, cash on delivery, and multiple payment options. It also has a strong customer care mechanism in place to assist customers with any issues or queries related to their purchases.
Customers can reach out to Flipkart’s customer care team through multiple channels, including phone, email, and chat. The company has dedicated customer care numbers for different services, such as orders, payments, and returns, and customers can choose the appropriate number based on their query or complaint.
In addition to phone support, customers can also reach out to Flipkart’s customer care team through email or chat. The company has a comprehensive support center on its website and mobile app, where customers can find answers to frequently asked questions, video tutorials, and step-by-step guides on various topics related to their purchases.
Overall, Flipkart’s customer care mechanism is designed to provide prompt and efficient support to its customers and ensure a seamless shopping experience. The company’s focus on customer service has played a key role in its success and has helped it build a loyal customer base in India.
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Flipkart Customer Care Number
Flipkart’s Customer Care Heroes are known for their unwavering commitment to customers, marked by patience, persistence, and a relentless focus on customer satisfaction. These qualities embody one of Flipkart’s core values – putting the customer first. When you reach out to Flipkart’s customer care number at 1800 208 9898, you can expect to interact with a true superhero dedicated to providing exceptional service and support.
Flipkart has multiple customer care numbers in India for different services. The following are the customer care numbers for some of the common queries or issues:
- Flipkart Customer Care Number for Orders: 1800-208-9898
- Flipkart Customer Care Number for Payments: 1800-208-9898
- Flipkart Customer Care Number for Returns: 1800-208-9898
Customers can call these numbers from their registered mobile numbers and follow the instructions to get assistance with their queries or complaints.
In addition to phone support, customers can also reach out to Flipkart’s customer care team through email or chat. The company has a comprehensive support center on its website and mobile app, where customers can find answers to frequently asked questions, video tutorials, and step-by-step guides on various topics related to their purchases. Customers can also use the chat feature on the Flipkart app to get real-time assistance from the customer care team.
What are the other ways of contacting Flipkart?
Apart from calling the customer care number, there are several other ways to contact Flipkart:
- Email: Customers can write to Flipkart’s customer support team at [email protected]. They can expect a response within 24 hours.
- Chat: Customers can also reach out to Flipkart’s customer care team through the chat feature on the Flipkart app or website. The chat feature provides real-time assistance to customers.
- Social media: Customers can connect with Flipkart on various social media platforms such as Facebook and Twitter to get support or raise a complaint.
- Help center: Flipkart has a comprehensive help center on its website and mobile app, where customers can find answers to frequently asked questions and get support through articles and tutorials.
- Virtual assistant: Flipkart’s virtual assistant, called ‘Mira’, is an AI-powered chatbot that provides instant assistance to customers. Customers can ask Mira for help on the Flipkart app or website.
What is Flipkart’s postal address?
Flipkart’s corporate office address is:
Flipkart Internet Private Limited,
Buildings Alyssa, Begonia & Clove Embassy Tech Village,
Outer Ring Road, Devarabeesanahalli Village,
Bengaluru East Taluk,
Bengaluru District,
Karnataka, India – 560103
Customers can send postal mail to this address if they need to communicate with Flipkart’s corporate office. However, for customer support or queries related to orders, payments, or returns, it is recommended to use the customer care numbers or other contact options provided by Flipkart.
How to download the Flipkart app
To download the Flipkart app on your mobile device, follow these steps:
- Open the app store on your mobile device. If you have an Android device, open the Google Play Store. If you have an iOS device, open the App Store.
- In the search bar, type “Flipkart” and press search.
- Select the official Flipkart app from the search results.
- Click the “Install” or “Get” button to download and install the app on your device.
- Once the app is installed, open it and create an account or log in if you already have an account.
- Start browsing and shopping on Flipkart!
Alternatively, you can also download the Flipkart app by scanning the QR code on the Flipkart website. Look for the “Download App” or “Get App” button on the website and scan the QR code with your mobile device’s camera to start the download process.
How do I cancel my order on Flipkart?’
To cancel your order on Flipkart, follow these steps:
- Log in to your Flipkart account on the app or website.
- Go to “My Orders” and select the order you want to cancel.
- Click on the “Cancel” button next to the order.
- Choose the reason for cancellation and confirm the cancellation.
- Your order will be canceled, and you will receive a confirmation message.
Note that you can only cancel an order before it is shipped. If your order has already been shipped, you will need to wait for it to be delivered and then initiate a return request. Also, some products may not be eligible for cancellation, such as personalized items, perishable goods, and digital products. In such cases, you may need to contact Flipkart customer support for further assistance.
What Are the Conditions for Cancellation?
The conditions for cancellation of an order on Flipkart may vary depending on the product and the seller. Here are some general conditions to keep in mind:
- Cancellation can only be done before the product is shipped by the seller.
- Some products may not be eligible for cancellation, such as personalized items, perishable goods, and digital products.
- If the seller cancels the order for any reason, you will be notified and refunded the full amount.
- If the product is damaged or defective upon delivery, you can request a return or replacement instead of cancellation.
- If you have already paid for the product, your refund will be processed within 7-10 business days.
- If you have selected Cash on Delivery (COD) as the payment method, you do not need to take any action if you want to cancel the order. The order will be automatically canceled if you do not accept the delivery.
It’s always recommended to go through the cancellation policy of the product before placing the order. If you face any issues related to cancellation, you can contact Flipkart customer support for further assistance.
What Are the Modes of Refund after Cancelling Your Order?
When you cancel an order on Flipkart, the refund will be processed through the same payment method you used to make the purchase. Here are the modes of refund that may apply:
- Credit/Debit Card: If you used a credit or debit card to make the payment, the refund amount will be credited back to your card account.
- Net Banking: If you used net banking as the payment method, the refund amount will be credited to your bank account.
- UPI: If you used UPI as the payment method, the refund amount will be credited to your UPI-linked bank account.
- Flipkart Wallet: If you used Flipkart Wallet to make the payment, the refund amount will be credited back to your wallet.
- Cash on Delivery (COD): If you selected Cash on Delivery (COD) as the payment method, the refund amount will be credited to your bank account through National Electronic Funds Transfer (NEFT).
The refund amount will usually be processed within 7-10 business days from the date of cancellation. However, the refund processing time may vary depending on the payment method and the bank’s policy. If you face any issues related to a refund, you can contact Flipkart customer support for further assistance.
Flipkart Customer Care Number 2023
